TECHNOLOGY & AI

Find a useful job for AI before choosing a tool.

A practical starting point is a defined task, a clear owner and a way to check the output.

List recurring tasks that take time and have a clear definition of success. Consider where assistance with a draft, a summary or a repeatable workflow could help the team.

Decide what information the workflow needs and who should have access to it. Keep a person responsible for reviewing outputs that affect customers or important business decisions.

Try a bounded pilot and compare the result with the existing process. Assess time saved, output quality and the effort required to maintain the workflow before expanding it.

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